Tuesday, June 26, 2007

Call Center needs help.....

This morning I called Verizon Voice Wing ( VoIP ) customer service.

Now I know a lot of call centers are in India. And, I know that they take a Western name for the call ( Hi, My name is Frank ). And they have to stick to the customer service script. And I know that jokes are universal.


So with that in mind here is a little how the call went.

Me: Hello,
Voice Wing Guy : Hello, ( Male Voice, Neutral Accent )
Voice Wing Guy: My name is Patricia, How can I help you?
Me: Uhhh Patricia?
Voice Wing Guy: Yes, Patricia.
Me: Ohhhh Kayyyyy!